Returns & Exchanges
At Lark and Berry, we want you to be completely satisfied with your purchase. If your item is not quite right, we offer a 30-day return policy for a full refund or exchange on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original Lark and Berry jewelry box and secure them within a padded shipping envelope to prevent damage during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package, ensuring no old barcodes are visible.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; once received, our team will process your refund within 5-7 business days.